Who is Skin Ritual?

Skin Ritual formed as a company in Melbourne, Australia, compromising of a group of doctors, industry professionals and pharmacists. With a combined commitment to the industry of over 50 years, together we are dedicated to bringing the best skincare innovation and latest technologies for the benefit of your skin and hair.

Where are the products stocked?

Our products can be ordered directly from our website and are dispatched from our warehouses in Melbourne, Victoria.

How fast are orders dispatched?

Orders placed directly with us before 2pm will be dispatched the same day

Is there a minimum order size?

Of course not! Order what you need when you need free shipping for orders $15 and above.

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at info@skinritual.com.au

Terms and Conditions

Welcome to Skin Ritual!

These Terms and Conditions (“Terms”) govern your use of our website [www.yourskinritual.au] and any products or services provided by us. By accessing or using our Site, purchasing products, or engaging with our services, you agree to be bound by these Terms. Please read them carefully.

1. Use of the Site

1.1 Eligibility: You must be at least 18 years old to use our Site or purchase our products. By using our Site, you represent and warrant that you meet this age requirement.

1.2 Account Responsibility: If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3 Prohibited Activities: You agree not to engage in any activities that may harm our Site, disrupt its functionality, or violate these Terms. This includes but is not limited to transmitting malware, unauthorized data collection, or using our Site for any illegal purposes.

2. Product Information and Availability

2.1 Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that product descriptions or other content on our Site is accurate, complete, reliable, or current.

2.2 Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply and to discontinue any product at our discretion.

3. Orders and Payment

3.1 Order Acceptance: Your order constitutes an offer to purchase products from us. We may accept or reject your order at our discretion. An order confirmation email will be sent once your order is accepted.

3.2 Pricing: Prices are listed in AUD and are subject to change without notice. The total amount payable will include applicable taxes and shipping fees.

3.3 Payment Methods: We accept various payment methods, which will be specified at checkout. You agree to provide accurate payment information and authorize us to charge your payment method for the total amount of your order.

4. Shipping and Delivery

4.1 Shipping Policies: Shipping costs and delivery times are outlined on our Site. We are not responsible for delays caused by factors outside our control, such as customs delays or carrier issues.

4.2 Risk of Loss: Risk of loss or damage to products passes to you upon delivery. We are not liable for any loss or damage occurring after delivery.

5. Returns and Refunds

5.1 Return Policy: We offer a 7 day return period for unused and unopened products. To initiate a return, please contact our customer service team for instructions.

5.2 Refunds: Refunds will be processed to the original payment method. Please note that shipping costs are non-refundable, and you are responsible for return shipping fees.

6. Intellectual Property

6.1 Ownership: All content on our Site, including text, graphics, logos, and images, is owned by Skin Ritual or its licensors and is protected by intellectual property laws.

6.2 Use of Content: You may not reproduce, distribute, or create derivative works from our content without our express written permission.

7. Disclaimers and Limitation of Liability

7.1 Disclaimer: Our products are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee the accuracy or completeness of product information or the availability of our products.

7.2 Limitation of Liability: To the fullest extent permitted by law, Skin Ritual is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Site or products.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of the Site or purchase of products after such changes constitutes your acceptance of the new Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

MADECA INTERNATIONAL PTY.LTD

Office 1, 11-15 Power Ave

Alexandria NSW 2015

info@skinritual.com.au

www.skinritual.com.au

contact us